Account Deletion
Last updated: May 2026
How to Delete Your Account
You can delete your account directly from within the Sweet Synchronicity Dream Journal app at any time. Follow these steps:
- Open the app and sign in.
- Navigate to Settings.
- Tap Delete Account.
- Read the confirmation message carefully.
- Enter your password to confirm.
- Tap Delete Account to permanently delete your account.
What Gets Deleted
Deleting your account permanently removes the following from our systems:
- Your account and login credentials.
- All dream entries, including text and metadata.
- All voice recordings stored in Firebase Storage.
- Your profile information, including display name and username.
- Your subscription record in our database.
This action is immediate and cannot be undone.
Data Retained by Third-Party AI Services
If you previously used Premium features, copies of dream text or voice recordings that were sent to Anthropic for analysis or OpenAI for transcription may remain on those platforms for up to 30 days — or longer if legally required — after which they are purged in accordance with their respective data retention policies.
Subscription Cancellation
Deleting your account does not automatically cancel an active subscription. You must cancel your subscription separately through the App Store (iOS) or Google Play Store (Android) before or after deleting your account.
Subscription billing is handled directly by Apple or Google, not by Sweet Synchronicity Dream Journal.
Need Help
If you are unable to access the app or have other questions, you can request account deletion by email:
Email: support@beverlyotisdesign.app
Subject: Account Deletion Request
We aim to respond within 48 hours and will permanently delete your account and all associated data within 30 days of receiving your request.